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Post by GuestBriathos on Aug 6, 2010 17:45:26 GMT -5
can anybody help me? i can't seem to log on since yesterday. the last place i was in was at the paradise mall. my client froze when i traveled there and i could not log in again, it always seems to get stuck at the entering britannia part..
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Post by Damara on Aug 7, 2010 15:42:29 GMT -5
I have this problem a lot too, Briathos. Usually, if I wait 30 minutes and try again, I can get back in. If you are still unable to log in today, let me know. I'm not sure how much help I can be, but we'll try getting you back.
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Post by Lochinar on Aug 7, 2010 16:23:23 GMT -5
Don't know if it applies here, but I've seen a similar prob on another shard where about 1/2 the player base would crash when entering Luna .. and couldn't log back in while their toon was in Luna. The solution there was for someone on Staff to move the player's toon to another area then the player could login .. with less info being crammed down the client all at once (all the items, NPCs, etc at Luna were overloading the client).
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Post by GuestBriathos on Aug 7, 2010 18:31:57 GMT -5
l still can't log in after i tried what you instructed Damara. I noticed this kind of thing usually happens when i enter Brit, Vesper and the paradise mall and usually the re-logging after 30 minutes works but this time it did not work anymore. its sad though because those areas are the best places to buy the good stuff.
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Post by Damara on Aug 8, 2010 2:29:57 GMT -5
I pulled you from where you were and placed you in one of the unoccupied guildtowns where there is nothing around you except the travel stone. If your issue is lag, you should have no problem. This is a default UO area. Give it a try and let me know.
Update: Try again, Briathos. I saw you log in but by the time I could get to you, you had logged out again.
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Post by briathos on Aug 10, 2010 23:41:04 GMT -5
I tried sneaking in today starting from the player's vendor area like you suggested Damara. I got around to climbing the stairs at the mall but sadly client failed.. now ive got the same problem again
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Post by Damara on Aug 11, 2010 4:40:51 GMT -5
I'll move you to an empty zone and see if that helps again.
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Post by Decameron on Aug 11, 2010 15:36:48 GMT -5
If none of this works the problem must be client side, as much as I hate to recommend it, I would try a full reinstall.
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